Leading your team remotely (...best practices revealed!)

Remote team leadership has become more than just a buzzword; it's a necessity.

Remote work, or hybrid models at the very least, is becoming commonplace in many industries, and an Upwork study suggests that 22% of the American workforce will be remote by 2025.
-USA Today

So what does that mean for today's leaders?

During the pandemic, most of us had to work remote.

Four years later, some are still working remote, others have returned back to the office full time, and the rest have fallen into some sort of hybrid schedule. 

That means there's no way around it, we have to shift the way we lead.

We will no longer have (or will have way less!) in-person meetings, water cooler discussions, and pleasantries in the hallway. 

Not to mention it will also make reading body language and connecting with your team much more difficult.

Bottom line, we have to be more intentional-- much more intentional.

Focus on these 3 ways to improve the way you lead your team remotely… 

1. Communication
The Backbone of Remote Team Success

Communication serves as the backbone of any successful team, and in the realm of remote work, its importance is magnified.

Establish clear channels of communication.

Whether it's through video conferencing tools like Zoom, messaging platforms like Slack, or good old-fashioned emails, ensuring that team members can easily connect and communicate is paramount.

Additionally, setting expectations regarding response times and availability helps streamline communication and prevent misunderstandings.

Prioritize regular check-ins with team members to provide guidance, feedback, and support.

Regardless of the format, the goal is to maintain open lines of communication and foster a sense of connection among team members.

By investing in robust communication strategies, remote leaders lay the foundation for a cohesive and productive team dynamic.

2. Collaboration:
Fostering Innovation Across Distances

Collaboration lies at the heart of innovation, and remote team leadership must continue to facilitate meaningful collaboration despite physical distances.

Platforms like Google Workspace and Microsoft Teams provide tools for project management, file sharing, and real-time collaboration, empowering team members to work together efficiently, regardless of their locations.

Remote leaders should encourage a culture of collaboration by creating opportunities for brainstorming, ideation, and knowledge sharing.

Virtual whiteboarding sessions, collaborative document editing, and virtual team-building activities can foster creativity and camaraderie among team members. Additionally, assigning cross-functional projects or forming virtual task forces encourages collaboration across different departments, driving innovation and problem-solving.

Remote leaders should lead by example and actively participate in collaborative efforts, demonstrating their commitment to teamwork and collective success. By fostering a collaborative culture and providing the necessary tools and support, remote leaders can unlock the full potential of their teams and drive impactful outcomes.

3. Maintaining Team Morale
Nurturing a Positive Remote Culture

In the absence of physical proximity, maintaining team morale becomes a crucial aspect of remote team leadership.

The third, but arguably most important aspect of remote leadership, centers around nurturing a positive remote culture that fosters engagement, motivation, and well-being.

Remote leaders need to prioritize building rapport and trust with their team members, creating a supportive and inclusive environment where everyone feels valued and appreciated.

To maintain team morale, remote leaders should celebrate achievements, both big and small, and recognize the contributions of individual team members. Virtual shout-outs, appreciation emails, or virtual team celebrations can go a long way in boosting morale and fostering a sense of accomplishment.

Additionally, providing opportunities for professional development and career growth demonstrates a commitment to the personal and professional well-being of team members, enhancing overall job satisfaction and morale.

Remote leaders should prioritize work-life balance and mental health by promoting boundaries and encouraging downtime. Flexible work schedules, wellness initiatives, and mindfulness practices can help alleviate stress and prevent burnout among remote team members.

By prioritizing team morale and well-being, remote leaders not only enhance productivity and performance but also cultivate a positive and resilient team culture that thrives in the virtual environment.

Leading With Purpose: Cultivating Authentic Leadership

In today's fast-paced business world, leadership isn't just about steering the ship; it's about igniting a sense of purpose that drives teams to excel.

Purpose-driven leadership is all about aligning leadership practices with the core values and mission of the organization.

At its heart, purpose-driven leadership recognizes that businesses have a deeper reason for being beyond making money. Whether it's improving lives, sparking innovation, or making a positive impact on society, leaders who embrace this philosophy understand that success is about more than just the bottom line.

Central to purpose-driven leadership is the alignment of leadership practices with organizational values. When leaders embody and champion these values, they create a culture where every decision and action is guided by shared principles. This alignment fosters trust and cohesion among team members, inspiring all to work together towards common goals.

Purpose-driven leaders are skilled at articulating the organization's purpose in a way that resonates with their teams. By connecting individual tasks to the larger mission, leaders infuse work with meaning and significance, fueling intrinsic motivation and passion. But purpose-driven leadership isn't just about talking the talk; it's about walking the walk.

It's about embodying those core values in everything you do, from the way you communicate with your team to the decisions you make as a leader.

When you lead by example, you create a culture where everyone feels empowered to live out those values in their own work.

And speaking of communication, that's another key ingredient in purpose-driven leadership. It's not enough to just have a mission statement buried somewhere on your website. You've got to bring that mission to life, to make it real and tangible for your team. That means talking about it, celebrating it, and showing your team how their work directly contributes to that bigger picture.

Moreover, purpose-driven leaders prioritize empathy and inclusivity. By understanding the needs and challenges of team members, you create an environment where everyone feels valued and empowered. This sense of belonging drives loyalty and commitment among employees.

Continuous learning and growth are also central to purpose-driven leadership. (We always say, a good leader never stops learning!) Investing in the development of your team fosters a culture of innovation and demonstrate their commitment to their employees' success.

The impact of purpose-driven leadership extends beyond the organization itself. Companies led by purpose-driven leaders attract top talent, retain employees, and enjoy stronger customer loyalty. They also contribute positively to society and the environment, making a meaningful difference in the world.

In conclusion, purpose-driven leadership is a powerful force for organizational success and societal change.

By aligning leadership practices with organizational purpose and values, leaders inspire and motivate teams to achieve greatness. As you navigate the complexities of the modern world, purpose-driven leadership lights the way forward, guiding us towards a brighter, more sustainable future.

Celebrate our Faculty's Outstanding Achievements

If you’ve experienced the Gettysburg Battlefield with us, chances are you’ve had the great honor of meeting our lead Gettysburg historian, Colonel (ret.) Tom Vossler, who has helped lead Diamond6 Gettysburg workshops for over 15 years. Today we want to celebrate and honor him. 

Tom’s impressive bio spans over decades of commendable leadership experience. He commanded an infantry platoon in the Vietnam War and a Mechanized Infantry Battalion Task Force in Germany. He taught military history, strategy, and leadership at the U.S. Army War College and he is a former director of the U.S. Army Military History Institute. And since 1998, he has worked as a federally licensed Gettysburg Battlefield Guide. Tom has also co-authored several books, The Gettysburg Campaign, A Field Guide to Gettysburg: Experiencing the Battlefield through Its History, Places, and People, A Field Guide to Antietam: Experiencing the Battlefield through Its History, Places, and People. And of course Battle Tested! Gettysburg Leadership Lessons for 21st Century Leaders which he co-authored with Jeff. 

We are so very proud to share that Tom was recently inducted into the Army ROTC Hall of Fame in recognition of his unwavering dedication and service.

Whether donning his uniform and leading soldiers, engaging bright minds in the classroom, or delving into historical research, Tom is a shining example of a tremendous and dedicated leader. 

We are incredibly privileged to have partnered with Tom over the years and to continue to benefit from his vast expertise.

We extend our heartfelt congratulations to Tom on this well-deserved recognition!


Another distinguished member of our faculty is Dan Cnossen, Paralympian and former Navy SEAL. Dan joined the Diamond6 team last year and moved participants with his powerful presentation focused on his remarkable story and the power of resilience. 

Recently, Dan was featured on CBS's "60 Minutes", highlighting his significant contributions to the non-profit organization, the Mountain Seed Foundation. 

His incredible journey from his service as a former Navy SEAL to overcoming the challenges of losing his legs in an explosion during his deployment in Afghanistan in 2009, is filled with sheer motivation and inspiration.

Dan recently achieved a remarkable feat by summiting the Kitzsteinhorn in Austria. This was his first ascent since his life-changing injury and was not just a personal triumph but also a charitable endeavor. Dan provided guidance, encouragement, and support to widows and their children from Ukraine during the climb. His selfless dedication to uplifting others and empowering them to feel valued and resilient is truly commendable. 

We extend our heartfelt congratulations to Dan and draw ongoing inspiration from his extraordinary example each day.

Congratulations are in order!

When we hear about folks we've worked with over the years be recognized for their outstanding leadership we can't help but do a little happy dance for them. 

And tell you about it in our newsletter!

Because when great leaders are doing great things, it can be incredibly inspiring for the rest of us. 

Dr. Sam Buenrostro and Melissa Doberstein have been part of the "Diamond6 Family" for many years now and we are proud of their recent achievements!
 

Dr. Sam Buenrostro named Superintendent of the Year by the California Association of Latino Superintendents and Administrators


Sam is the superintendent at Corona-Norco Unified School District in California, where he has resided for 32 years. He has served in numerous roles over the past 23 years in CNUSD, including Deputy Superintendent in Human Resources and Instructional Support. Sam has been attending the Gettysburg Workshop with his team every summer for nearly 10 years now! We have watched Sam take on various leadership roles over the years with incredible skill and keen awareness. He and the entire team at CNUSD have been by our side since the beginning! READ MORE HERE.


Melissa Doberstein named a Penn State University Administrative Fellow for the 2023/2024 Academic Year


Melissa is the program director at the Presidential Leadership Academy (PLA) in the Schreyer Honors College at Penn State University. In this program, select students develop leadership fundamentals to thrive in an environment in which multiple dimensions of an issue are explored, and diverse viewpoints are welcomed and heard. Melissa and her students have participated in the Pearl Harbor Leadership Workshop in Hawaii for several years now. Quite an undertaking that she sees through with ease, grace, and fine-tuned leadership. Working with these students has been a highlight for us! READ MORE HERE.

Sam and Melissa show that leaders must be life long learners and that growth is not only possible, but essential. 

We look forward to seeing the positive impact these incredible leaders have on their organizations and students in the coming years!

"I thought I was just a lunch lady."

6 days in Gettysburg.
3 school district.
100 participants.
1 rain day.

Welcome to the Diamond6 summer workshops!

We're only halfway through June and we have already hosted 100 participants from three different school districts for our Gettysburg Leadership Workshops. 

This is truly our favorite time of year. 

Working with educators and school district staff is incredibly rewarding. 

Their energy, commitment, and desire to do right by their students and communities is inspiring, to say the least. 

In every group we hear lightbulb moments and insights that remind us why we do what we do. 

Here is one example....

One of the big messages we try to convey is that EVERYONE is a leader, no matter their title. 

At the end of the first day at Gettysburg last week a participant approached Jeff and said, 

"Until now I always thought of myself as just the lunch lady.....

....but now I realize that I'm a leader, and an important part of this team."

Yes, yes, YES!

If she doesn't lead her team to successfully get lunch prepared and served, thousands of students and staff won't eat lunch. 

For some kids this is their best meal of the day. 

Without a midday meal teachers can't teach, and students can't learn. 

The lunch lady is a leader and absolutely ESSENTIAL!

We have heard many different versions of the "I'm just a lunch lady" statement over the years. 

"I'm just a second grade teacher."
"I'm just a secretary."
"I'm just a new employee."

It's time to nix "just" from our vocabulary - for ourselves and for those we lead. 

The second grade teacher is a leader and role model to their students and fellow teachers. 

The secretary is leading their boss and the face of the office who often carries critical historical knowledge about the organization. 

The new employee leads their peers and brings a fresh perspective into the organization that can inspired important change. 

Do you use JUST to describe yourself sometimes?

I challenge you to drop that word and reframe your description. 

And when someone around you says, "I'm just a ......" stop them right away and tell them they are a leader and they are essential to the team!

By dropping this one little word we are reminded of our intrinsic value and the important role we play in accomplishing our organizations mission. 

Let us know your "just" description and how you're going to reframe it!

Building Trust Within Your Team

We've heard it again and again from our workshop participants.

And, the research supports it. 

Money is not enough to keep good employees working for you AND engaged in their work. 

Leaders are being challenged to get to know their employees needs, and meet them with creative solutions. 

The people who work for you want to be treated like humans, not like robots.

Life and work are now becoming closely intertwined, for better or worse.

This evolution is bringing even more needed attention to what employees really want, and need, to be successful at work. 

In the last few years flexible work hours and mix of in-person and work from home have become standard questions potential employees ask about. 

Social events are also increasingly important. Employees want to get to know each other and connect on a more personal level. Creating non-work related social events builds camaraderie and is supports team building. 

Creating a challenging work environment and helping employees find meaning and purpose in their work is also key to retention and engagement. 

But, if you don't do this ONE thing, you could lose it all. 

Building trust is a non-negotiable with your team. 

You must ACTIVELY work to earn their trust.

Lost their trust, and it's over. 

Several years ago Jeff referenced writer and theoretician on leadership, Bruce Avolio on this topic to address the question....

"How do I build trust within my team to accomplish our goals?"

In this blog post, outlined these five things that Avolio suggests:

- Deliver on all agreements
- Be clear and explicit about your expectations
- Take responsibility for your mistakes
- Whatever you say to inner circle will reach the outer circle
- Deal with the source of the problem, not the symptom

You can read Jeff's full explanation of these five tenets here

A gift from Jeff!

Jeff returned to his old stomping grounds recently. 

Well, almost. 

He presented a keynote address and breakout presentation to the Illinois Agriculture Association in North Utica, Illinois for their 2023 Managers Conference. 

Jeff's hometown of Beardstown is about 2 hours directly north.  

During a break Jeff sat down and signed several copies of his book, Battle Tested for attendees.

Do you want Jeff’s signature?

We've got you covered!

If you can't attend a live event with Jeff you can still get his signature in your copy of Battle Tested.

Our custom bookplate stickers are great way to do this!

Simply send us an email to bookplate@diamondsixleadership.com with the following info:

  • Your name (if you're giving the book as a gift, give us that person's name).

  • The address the bookplate should be sent to. 

We'll get your bookplate in the mail within 7 business days. 

Where should you get your copy of Battle Tested?

We recommend checking our your local bookseller. If they don't have it in stock, they can mostly likely order it for you. 

Otherwise, large booksellers and of course online, are also options. 

Happy reading!

Jeff, on the road again!

On the road again!

Jeff just returned from a whirlwind trip that took him to Europe and to the midwest, before returning home to Pennsylvania. 

He definitely knows a lot about leadership. But, he's not leading the way in taking selfies. 

So, we took some liberty and added him into a few of the pictures he sent us. 

Here is our version of "Where's Jeff?" 

How did he get on that building in Trafalger Square?

Can you find him leaning on a trashcan or coming out of the water in Lisbon? 

And then, he flew back stateside to Indiana....

Jeff's trip to Indiana was the end of an era!

Our dear friend and incredible client, Dennis Costerison is retiring from his role as Executive Director of the Indiana Association of School Business Officials. 

We have worked with Dennis and his Principals Academy for over 10 years.

He has brought in several of our faculty members to present on leadership topics such as strategic planning, team building, and executive wellness.

Plus, we've brought Gettysburg and Pearl Harbor to Indianapolis through our "on the road" workshops. 

Last week Jeff was the final speaker of Denny's tenure with ASBO. We will be forever grateful to Denny, Indiana ASBO, and all the participants we have worked with over the last decade. 

To celebrate Denny, the current Principals Academy, participants wore t-shirts with Denny's face on them. We can't think of a better way to tell someone how much they are appreciated!

Congrats Denny on your upcoming retirement!


What are you doing in 2024?

Do you need a presenter for an upcoming conference?

We have over 30 faculty members located across the country who can speak on a variety of leadership topics.

If you have a topic that needs addressed, we have someone who can speak on it!

Are you looking for a professional development workshop in 2023 or 2024?

In-person, virtual, 1-day, multi-day, at your location, or a retreat somewhere else. We've got you covered with customized content and logistics!

We still have a few dates available for 2023 and are quickly starting to book 2024.

Want to create the most impactful and memorable experience for your team?

You're in the right place!

Our workshops have been described as "the best leadership development experience of my career" by participants. 

Simply send an email to info@diamondsixleadership.com to set up a call, and learn how we can help!

Is change always about DOING something?

Some content in today's newsletter was published April, 2019.

Want to rent a movie tonight?

If you happen to live in Bend, Oregon put down that remote and head to your local Blockbuster. 

That's right! The Last Blockbuster is still open for business and it is, in fact, the very last one of its kind in the world. 

Jeff wrote an article about the demise of Blockbuster and visited the store in Oregon back in 2019. 

We decided to go back (virtually) to see if the store is still there. And, it is!

The Last Blockbuster (as it has been coined) survived the COVID pandemic without laying off any of its employees. 

This store’s epic survival was depicted by a cockroach in a Super Bowl ad earlier this year. We can't think of a better compliment!

At this point you might be wondering, "what's the point?"

Change.

And how, in a world of constant change, our businesses and organizations can survive and thrive. 

Consider the fact that in 2004 there were 9,000 Blockbuster stores worldwide, and in 2011 Dish Network bought Blockbuster for a “bargain price” of $320 million.

By then Blockbuster had shrunk to 300 stores and filed for bankruptcy in 2010.

But beyond being an iconic pop culture curiosity, what does this mean for contemporary leaders?

All organizations whether corporate, non-profit, public service, governmental, etc. want to be “innovative”, and their leadership seek to create a climate that encourages this.

Peter Drucker, a renowned leadership consultant, educator, and author, observed that innovation is “change that brings on a new level of performance”.

How do you bring on a new level of performance in your organizations?

Check out Jeff's article AND video about fixed vs. free energy to learn more!

He breaks down how change can ruin an organization and how understanding fixed vs. free energy can help you keep up with inevitable change.