Is change always about DOING something?

Some content in today's newsletter was published April, 2019.

Want to rent a movie tonight?

If you happen to live in Bend, Oregon put down that remote and head to your local Blockbuster. 

That's right! The Last Blockbuster is still open for business and it is, in fact, the very last one of its kind in the world. 

Jeff wrote an article about the demise of Blockbuster and visited the store in Oregon back in 2019. 

We decided to go back (virtually) to see if the store is still there. And, it is!

The Last Blockbuster (as it has been coined) survived the COVID pandemic without laying off any of its employees. 

This store’s epic survival was depicted by a cockroach in a Super Bowl ad earlier this year. We can't think of a better compliment!

At this point you might be wondering, "what's the point?"

Change.

And how, in a world of constant change, our businesses and organizations can survive and thrive. 

Consider the fact that in 2004 there were 9,000 Blockbuster stores worldwide, and in 2011 Dish Network bought Blockbuster for a “bargain price” of $320 million.

By then Blockbuster had shrunk to 300 stores and filed for bankruptcy in 2010.

But beyond being an iconic pop culture curiosity, what does this mean for contemporary leaders?

All organizations whether corporate, non-profit, public service, governmental, etc. want to be “innovative”, and their leadership seek to create a climate that encourages this.

Peter Drucker, a renowned leadership consultant, educator, and author, observed that innovation is “change that brings on a new level of performance”.

How do you bring on a new level of performance in your organizations?

Check out Jeff's article AND video about fixed vs. free energy to learn more!

He breaks down how change can ruin an organization and how understanding fixed vs. free energy can help you keep up with inevitable change. 

This meeting changes everything for Diamond6, every time.

In two weeks our team will be having one of the most important meetings of the year. 

And, we've been having this exact meeting every year since the beginning of our company. 

We call it our end-of-year debrief. (Yes, we use some pretty snazzy names around here 😂)

It is our opportunity to review the past year and all areas of the business. 

We review our finances. 

We look at our marketing and communications. 

We talk about the workshops and events we've run.

We discuss what worked and what didn't. 

We decide what to keep the same, what to change, and how we can do better next year. 

We give each person (including our interns!) the opportunity to share their perspective and give constructive feedback. 

We eat, we laugh, we agree on a lot, and we may even disagree on a few things. 
 

Hands down, THIS meeting makes our team stronger, and Diamond6 better for our clients!

This is how we do it:

1. EVERYONE IS RESPONSIBLE: Each person on our team is responsible for bringing their "bucket of stuff" to the meeting. This means, each of us writes a list of our areas of responsibility, the current status of those areas, AND any changes, if any, they think need to be made. We create a master document where each person adds their "bucket." This way everyone can see what what is planning on being discussed. This might help remind someone else of a task or item to bring for discussion. Or, start to spark some new ideas to suggest at the meeting. We're a small business, there are no secrets!
   

2. EVERYONE SHARES: We take turns giving each person an opportunity to share and discus their list and recommendations. Our most senior staff goes last. Why? Because most often our team members will cover 90% of the areas we want to discuss anyway AND (newsflash!), they are often more informed than an owner or executive. It keeps us focused on each persons area of responsibility rather than jumping around from topic to topic.
   

3. EVERYONE IS RESPECTFUL: This should go without saying....this is a respectful meeting. Sure, there may be disagreements or different perspectives on HOW to solve a particular issue or challenge. But, at the end of the day we focus on what is most important - what is best for our clients and the business. This helps us focus on problem-solving and coming up with creative solutions.
   

4. EVERYONE GETS TO WORK: During our meeting we use our master list to take notes, capture decisions we've made, changes to implement, and so on. After the meeting this document is cleaned up and then each person has their "to-do list" for their particular area of responsibility. This helps hold each of us accountable - to the list and each other. Plus, it ensures we follow through on continuously making Diamond6 the best business it can be for you, our clients!

As you can see, our end-of-year debrief is a very collaborative meeting. It is only with everyone's inputs, talents, and creativity that we can do what we do.

This is what makes us a small, but VERY mighty team.

And, it is the best way to get a pulse on all areas of the business, celebrate the past year, and feel motivated for the next year.

Do you have an end-of-year debrief at your organization? Why or why not? What is it like and do you find it helpful?