Leadership Lesson

Remembering the unlikely leaders of 9/11

Remembering the unlikely leaders of 9/11

Tom is the author of Flight 93, The Story, the Aftermath, and the Legacy of American Courage on 9/11. What I find so captivating about Flight 93 is how a group of 40 people came together for a united cause in only a few short minutes. The unlikely leaders that emerged, seemingly out of nowhere, to do the unthinkable - during and after the tragedy.

Two steps to creating a resilient business

Two steps to creating a resilient business

Resilience is the psychological quality that allows some people and organizations to suffer setbacks from life’s adversities and come back as strong as before — if not stronger. Here are two steps to follow to create more resilient employees and organizations.